Motorola Snoop S9
Motorola's absolutely horrendous Customer care!!!

I had purchased a Motorola Snoop S9 Bluetooth headset in March, within a month its buttons stopped responding and used to chage music by itself for some unknown reason!..

i got it checked by their service center in acme plaza, redington, andheri east ..they admitted the headset was faulty n they wud replace..but told me to go to Onida JVC service center, paper box, andheri e...

I got my receipt n was told in 1 week it wud be replaced..its been 2 months and these guys have no clue wheres the damn replacement!!!.every week call them up..same answer ..not yet arrived..

also the motorola guy at the service center is more like a peon than a technician!.and not to forgot rude!!. no wonder Motorola is making looses in the cell phone side..and to think once it was a mobile industry pioneer!! now videocon is going to buy their cellphone operations in india!! gud going!!

Complaint no : 08040455620016

Company: Motorola Snoop S9
Country: India

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