ABN AMRO Smart Credit Card
Sending statements despite the bank being given instructions that the card has been closed

In March I had directed ABN AMRO Bank's credit card closure department (24 hour bank by phone service) to close the card due to various reasons. The executive who answered the call confirmed closure instructions and said that appropriate action will be taken after I cleared the pending dues, which I duly complied with (details can be furnished). Thereafter, I have recieved numerous calls and an email asking for reasons for closure and pleas for not closing the card. My response has been consistently informing them that the card has already been closed.

In July they send another statement with an e-mail "alert" stating that the pending amount (???) needs to be paid immediately. Have spokenat various times to the executives over the phone but to no avail.

Request that the closure date be reinstated and all pending dues be witdrawn.

Aashwin Dugal

Company: ABN AMRO Smart Credit Card
Country: India

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