ABN AMRO titanium card
Cheque deposited 1 year back towards Credit Card Dues deposited now

Titanium Card # XXXX XXXX XXXX 9452

1. Statement dated 17 June showing Min. Amt. Due – Rs. 2354.76

2. Statement dated 17 July showing Late Fee of Rs. 650/- debited

on 12th July

3. Statement dated 17 July showing Payment Recd. Cash at Branch

Rs. 2500/- credited on 17th July

4. Statement dated 17 July showing Chq Retn Fee of Rs.500/-

debited on 4th July.

As per reference 1 above I had dropped Cheque No. 24227 on 6th July

drawn on HDFC Bank at your Pune Branch ATM Centre for Rs. 2400/-.

However between 8th July and 16th July I kept on receiving

calls from your call centre reminding me about the dues, and to each of

these calls I had affirmed that I had dropped Cheque No. 24227 on 6th July

2008 drawn on HDFC Bank at your Pune Branch ATM Centre for Rs. 2400/-.

After having heated arguments with the tele-executives from your call

centre I deposited Rs. 2500/- in cash on 16th July at your Pune

Branch, which reflects in your Statement dated 17 July. in lieu of

the above cheque which was not deposited by you till that time, If your

calls to me are recorded properly please refer to the calls wherein your

tele-executive had threatened me to debit late fee for non-payment though

I had informed the about dropping cheque No. 24227 on 6th July drawn

on HDFC Bank at your Pune Branch ATM Centre for Rs. 2400/-.

Please refer to 2 above wherein Your Statement dated 17 July showed a

Late Fee of Rs. 650/- debited on 12th July.

From 6th July till 4th July exactly for a year, this cheque No.

24227 dated 6th July drawn on HDFC Bank dropped at your Pune Branch

ATM Centre for Rs. 2400/-, was not deposited into my bank.By this time

the cheque date was also invalidated due to passing of exactly a year.

Please now refer to 4 above wherein you have debited a cheque return

handling fee of Rs. 500/-

Please note that the cheque was neither presented in time for which period

the payment was made, nor it was presented within the valid period of

three months from date of issue. In this respect please also note that the

cheque was not collected by your Executive from the Pune Branch ATM Centre

during the period it was dropped.

So also my bank has charged me Rs. 350/- as Cheque Return Charges for no

fault of mine.

I now request you to check

1. The date of the above cheque no. 24227

2. When the above cheque was collected from the Pune ATM Centre

3. When the above cheque was received by the person in-charge of

depositing the cheque, and

4. When the above cheque was deposited.

5. The Tele-executives calls logs to the undersigned.

In view of the above facts I request you to credit my account with Rs.

1500/- (Rs. 650/- Late Fee dated 12 Jul Rs. 500 Ret Chq Handling

Charges dated 4 July Rs. 350/- charged as Cheque Return Charges by

HDFC Bank dated 5th July) in my next statement.

In case the above amounts are not credited immediately in my next

statement I will be filing a complaint with the Consumer Court in Pune for

the above redressal at your cost.

So also as the above due amount of Rs. 2400/- has been paid to you

subsequently in cash, I request you toi send my above bounced cheque to me

for my record.

Company: ABN AMRO titanium card
Country: India

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