M/s. Dwarkish Gas Agency, Indane Gas distributers, Near Indira Statue, Anand
Indane LPG cylinder- delay in distribution and supply of very old, faded, unsusable cylinder reg

I am a working women stays in Anand city, Gujarat. I am having two Indane cylinder whose distributor is M/s. Dwarkish Gas Agency, Near Indira Statue, Anand, is not supplying the cylinder even after one to two months after booking. After so many repeated requests and visits to his shop finally he will tell that I cannot supply it to your home (my home is two minutes from his shop) collect it from our gowdown. He always supply old, outdated and rusted cylinders and if customers deny to take that he will tell that if you won't accept it now your booking will be cancelled and you have to rebook for next cylinder. But, for customer like us who were waited for days to months to get a cylinder, at last we in emergency will are compelled to accept the same. But, while taking back the empty cylinder he will tell that this cylinder doesnot belong to him, as it is in very bad condition and he cannot take this back. While giving it was his but while taking back it was not his.

I am attaching few photos of the uncealed/newly delevered cylynder which l;ooks very pale, faded and rusted condition

Mine is not the only case with this agency majority of the customers are daily facing the same problem of late delivering and not delivering to their house, eventhough the distributor reciveing full amount including home delivery.

In this regard I request the conserned authorities to look in to the issue and to take immidiet necessary steps to give customers justice and satisfation.

Smitha, G R

Anand

Cust. No.: 5641

Company: M/s. Dwarkish Gas Agency, Indane Gas distributers, Near Indira Statue, Anand
Country: India

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