ABT MARUTI
Improper Services and failed to deliver the Vehicle in time

I, left my Mauti Omni Car, which was met with fire accident on 31.08.2008 night 10.45pm near N.S.K. Nagar and it was towed to nearest ABT Maruti Service Station at Arumbakkam. It has been insured under United India Insurance Co. Ltd. After the surveyor inspection the estimate cost was given by ABT Maruti Service Centre, Arumbakkam was 75, 000/- approximately. I paid an advance amount of Rs.10, 000/- on 21.11.2008. But till today, the vehicle is not servied properly. The total bill amount with tax is 81, 000/- They informed me over phone that my car is ready for delivery on 26.12.2008. But today i called the service centre and checked with them whether i can take my car. They said yes. But to my surprise and was shocked to see that the car was not ready for delivery, only spares have been changed, but it has not been properly cleaned and aligned. I was totally upset. They say that they will deliver the vehicle within 1/2 an hour. but when they pored the petrol for Rs. 500/- in the morning, and when I saw the tank it was clean and empty.

I thought ABT are very good for their service, but very worst and totally useless service they do. The people working there are not dedicated to their work.

I told them that i will pay only half the amount, and i will go to the consumer court for not giving my vehicle in time as mentioned by them.

This made me too much of stress, waste of time and energy and loss in my business, being an LIC Agent, I was not able to meet my new clients.

Company: ABT MARUTI
Country: India

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