MSRTC
Rude Behaviour and Double Fee for the same seat booked online

I had booked my ticket from pune to mumbai online via msrtc.com, but since it was late nigth and an urgency to travel I did not get chance to print the ticket, instead i saved the ticket in my laptop. Despite giving a proper ticket number and seat number the bus conductor did not agree. My place of boarding was parihar chowk, the driver instead of taking me took another passenger for the same seat and made money out of it, I then demanded a justice, but he yelled at me and made me cry, then he told you need to pay again for the seat u booked since i did not have a hard copy of the prinout. I dont understand the point in online booking, why the hell govt have this stupid system it means they dont understand that for some reason a person could not print it out they dont understand the meaning of online booking. I also asked him to check my name in the list and check my ticket name and check my passport for identity if they feel its fraud still the condutor did not listen and he took again 250 from me for the same seat.

Company: MSRTC
Country: India
State: Maharashtra
City: Pune

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