MSRTC
Site not working properly

Dear All,

Another case happened with me when I needed to travel from Thane vandana talkies stop to Chandni Chowk pune and had a reservation of the Asiad Bus on 8th April leaving Thane at 18:00 hrs.

Ticket # 4410947

I then had to travel in KSRTC bus till Belgaum.

Ticket#115602 Z04/53 Zoo416 501073 11.

Amount Rs.133=00

But due to same problem, that I was not ableto get printout of the ticket, I missed the bus, no need to say that the amount Rs.156=00 were lost on because of the site was very slow.

I would like to request the authorities that please consider that there is huge traffic of commuters between Mumbai and Pune which regularly use website to book their tickets. Incidents like this is nothing but adds the already frustated life of commuters, since it is not only loss on money but time and energy of an individual. The matter also needs to be undersood by the Trimax Development team that the site should be capable enough to bear the load of maximum users on the site (e.g. Population of Maharashtra since they would be using MSRTC bus services)

Any how I would be taking the matter with officials, not because of my loss of Rs.156=00 but because this needs to be recified soon.

Also I request you to please transfer the Amount Rs.156=00 back to my account.

Company: MSRTC
Country: India
State: Maharashtra
City: Thane

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