MSRTC
Site Not Working

Dear Sir/Madam,

Complaint 1:

Last Friday I was standing in the queue at Thane Vandana Talkies Bus Stand for current ticketing of Shivneri to Pune via Chandni Chwok. Just 1 ahead of me got the ticket and then conductor said it was full. I quietly got out from the line, but after sometime I saw there was a man sitting in Bus who was behind me in the ticket queue. When asked to the conductor, he din't even took effort to reply me.

I felt irated but then realised that he was an goverment officer.

Complaint 2:

http://public.msrtcors.com/ is one of the most unuser friendly site that I have came across.

Most of the times the site is very slow, I was not able to take printout of the ticket and had to pay the amount again.

Many a times there comes a page 'Connection Refused' when there is utmost urgency to book the ticket.

Last and most important, the ticket booked can be cancelled 2 days prior to the travel date. I don't know if the developers of the site (Trimax IT Infrastructure & Services Ltd.) are not able to develop it in such way or the Officials don;t think that people can have last minute cancellations because a similar facility is already provided in www.irctc.co.in

I request you to please do the needful from Passengers' side.

Regards,

Gautam

Company: MSRTC
Country: India
State: Maharashtra
City: Pune

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