MTNL Boardband
Configuration of the Modem

Dear Sir,

I am having MTNL boardband connection. Since 3 weeks contionously I am calling to MTNL regarding the configuration of my modem but everyday I am receiving the same reply that today somebody will come to your place. I have spoken to Mr. Madan (91 11 26460066), Mr. Arya (26453040) regarding this but nothing has done from there side. Now I am very much fed up of MTNL. If they don't want to do the needful than they should tell me, everyday I wont't call them and waste my precious time.

I was having reliance internet connection but I have heard that MTNL services and plans are very good that's why I have switched to MTNL but now I think I have done a very big mistake because MTNL does not have time to serve their customers and they don't stick to there commitments.

I have already received a telephone boardband bill of the previous month and it's very strange that I am not able to use your services and I have to pay you the services amount which you people are not providing me properly.

I will be highly gratefull if you could solve my problem and revert back to me as soon as possible.

Thanking you

Yours truly

Nisha Sharma

Company: MTNL Boardband
Country: India

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