MTNL/ BROAD BAND
BROAD BAND NOT NOT WORKING /FUNCTIONING
- 11-12-2009
- 227
I have been using broad band of MTNL at my domestic computer. This has been frequently eratic im my line [land line : 26301682]. MTNL's 1500 or 1504 are supposed to work 24x7 days. But, I get time to call them only after 10 PM after my office duty. They just record the complaint in computer and at last when call is transferred to concerned section, one cvan esily judge that calll is disconnected.
VERY BITTER EXPERIENCE.
However, I submitted no. of complaints on 198 but each day I have to register the same complaint and previouss complaint no.gets deleted from the MTNL record, without correcting the complaints.
Now the latest complaint no. is 577 dated 11th Nov. 09. I submitted a written complaint to Sr. Eng., at Chhattarpur exchange.
It is very painful to maintain MTNL's broad band with such poor response or nil response and erretic service.
WILL ANY OFFICER OF MTNL SOLVE MY PROBLEM???
Company: MTNL/ BROAD BAND
Country: India