MTNL
Free Installation still charged

Promotional offer for Wi-Fi Modem deposit charges.

I am MTNL broadband customer from more than a year. Last month in October I've read the below menioned offer from MTNL for Wi-Fi modem that supposed to be installed without installation charges as I'm an existing customer of MTNL. But still when I received Novemner bill, they have cherged me Rs.300 as installation charges.

The Offers is

(i) The existing Broadband subscriber can change over to Wi-Fi without any extra charges but service charges of Rs. 75/- for Wi-Fi modem will be charged instead of Rs. 50/- per month.

(ii) For new booking, Rs. 300/- (Non-refundable) will be charged for Wi-Fi instead of Rs. 800/- being charged now.

(iii) The offer is valid for both Type-II and Type-IV Wi-Fi modems.

This offer is valid from 01-10 to 31-10.

Company: MTNL
Country: India

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