MTNL
Worst Customer Service

I have been experience trouble connecting to the internet since this new year 2009 because my telephone line is faulty. I have lost count of the number of times I called MTNL and broadband complaint dept and all I got was "call them not us" they gave some number where no body picked and that was the end of the story. I have a unlimited broadband plan and I pay Rs.1000 every month and I get this kind of pathetic service. The system sucks and no body bloody cares about the customer and the service they should be doing for which they draw their pay cheques every single month.

My area is Bindapur, Uttam Nagar and my number is 011-25631129. It has been over a week that I have been constantly calling them but no answer from their side.

Company: MTNL
Country: India

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