MTNL
Triband not installed

I applied for a triband connection 20 days back. The landline connection has been provided 10 days back and now internet deptt. is refusing to give internet connectivity. The reason they are saying is non-feasiblity. I want to raise this complaint, Why feasibility was not done before. Now the cheque has

been cleared from my account and landline is already provided which I really dont require.

I want to take this complaint forward and need clarification on this why this is not getting done and if its not possible then I want my money back.

Sales agency name: Distance Telecom

Company: MTNL
Country: India

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