MTNL
Billing and other issues

They have completely messed up with my case and I think that there is no one educated in MTNL. In April I applied for disconnection of my number 22098303 which I was holding from last 8 years as we were planning to move from our current residence. Few days later we had to cancel the plan to shift and within 20 days I applied for re-connection. Even after constantly chasing and assured by authrities to give us the same number 20098303 they totally fumbled and made things worse by assigning our number to sombody called Prem Sharma. In order to hide their mistake they gave us almost a similar but new number 22096303. We still lived with it as it was expecting from them and thought that we longer be having issues now. To my surprise when I received my bill for the month of June' 09, I found that they have charged me with TRI-BAND charges Rs. 491/- and last outstanding of Rs. 1672/- as it seems that these charges are outstanding on the person who last owning the number 22096303. What should I do now? Whom should I approach? I'm completely helpless... please make a way out or do something about my issue.

Company: MTNL
Country: India

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