MTNL
Not providing promised speed according to TRAI

Miscellaneous

I have done various speed test and speedtest.com at various times i get maximum of 350 kpbs...

my plan is 512 kpbs... according to the company MTNL they have given a note that according TRAI provider must provide 60 % more speed that is 800 kpbs which they are not they have also said the speed can go down by 15 %due to traffic that is 400 kpbs thi is also not been provided i have made 18 complaints to be preciese but nothing happened even after promised by them i can even provide screenshots and stuff...

for the first 10 days i got 900 kpbs now its down 200-350 kpbs depends on time...

NOTE all speeds are in kpbs in KB i get max 30 KB/sec instead of promised 75 KB/sec according to TRAI 150 KB/sec and traffic 60 KB/sec none is fullfiled please take the necessary actions...


Company: MTNL
Country: India
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