MTNL
Not given complete information about the product
- 08-24-2009
- 268
My mtnl no is 25378930. I have register a mtnl connection under a plan called 'combo plan'. According to this plan the company would provide us 400mb free usese of net, a landline connection, and a internet modem at a monthly rent of rs.249.
We got the landline connection on 1st of june and the internet connection on 23rd of june.
My internet use for the month of june was 563mb as per the bill and the 400mb of free download not deducted from it. Now the company is saying that the 400mb of free download will be provided proportionly by 23rd june to 30th june, which was not mention by company in any form written or oral at anywere in their documents.
Kindly help me, i m waiting for your prompt reply on the above problem.
My mobile no. is 9870532848.
Thanking you.
Company: MTNL
Country: India