MTNL
Illing dispute

Am Vikash tyagi and my phone number is:- 01125330865. i availed the service of internet with this connection. this is the first time i am using MTNL number. i varified and confirmed with Mr. brjesh at posangipur sanchar haat about the internet plan. he asked me to opt for Rs. 649 (Trib band combo) plan including rs. 50 for modem and told me that i will get free surfing and downloadin in that, in the customer services i was told that the rs. 599 plan is for free downloading and surfing not the 649, if this is true am i fool that i will pay 50 rupess extra and not getting free downloading and surfing? now i have charged with some rs.2700 for internet usage. i logged a complaint in MTNl and they are now saying rs. 1288 rebate can be given. whay they are asking for 1500 whan it is not my fault. is this a planned way to make money and foxed customer.

Company: MTNL
Country: India

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