MTNL
MTNL INTERNET NOT WORKING

Dear Sir,

I am holding a broadband connection with phone no. 23642585 from around 10 months now. I send repeated complaints to 1504 for last 15 – 20 days the people picking up the phone there ask if the ADSL is blinking & if it is blinking then there is problem in line or get the setting changed every time and it starts. It is our every day duty to call up at Mtnl and complain. But the line man who attends our house says that there is connection error from MTNL itself and he calls up there and our internet get’s connected for around 2 hours and after that again the problem occurs.

There has been no concrete work been done till now to resolve the problem.

I had also talked to Area Manager of Mtnl but his intervention had helped only once. Now since 11 days my internet is not working

I have tried every means to get solution of my problem but nothing has happened so far, now I have lodged complaint on this format.

My bill remains no pending, can I get justice or I have to go to CONSUMER COURT

Regards,

Rajnish

Company: MTNL
Country: India

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