MTNL
EXCELLENT PRODUCT AND CUSTOMER CARE

Dear sir

i shall be grate ful if you kindly forward this mail to mtnl chairman, i am giving example of gprs service

my mobile no 9868240097 and on an average i pay monthly bill around rs. 900 pm, last 15 days whenever i want connect to gprs message coming out gprs not subscribed, but my gprs service was activated since last 2 years, when today around 5.30 pm i call on 1503 the call attended position no 15, 21 everytime thay are sending configure but it is not activiating, then i stop calling but at about 6.00 pm i call 1503 message is coming press 1 for hindi then 0 for customer care executive then immediately they cut the line intentationally to avoid a bonafide customer. what funny matter

sir will you please ask the chairma of mtnl whether he will be able to activate my gprs service my set is nokia 3250

sudeshna biswas

9868240097

Company: MTNL
Country: India

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