MTNL
Fooling triband customers

I used to be a dedicated and a faithful user of MTNL triband since the past few years and i had taken a triband connection around 3 yrs ago or more i was not that well aware of the internet speeds!

They fool the customers i had taken their plan of 599 that serves 512kbps that meant atlmost 1/8 of speed that is 64kbps but they still provide me with a fooling speed of only 26kbps! this is almost 1/4 of the promised speed!

i am saying all this beacause now that i have even seen the provision of other internet providers the speed is always 1/8 of the bandwith!

HERE ARE MY MTNL DETAILS

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Account Number 9839671

First Name SHAH

Last Name SHAILESH RASIKLAL

Address na

City Mumbai

Zipcode 400064

Alternate Email darkest_evil_1@hotmail.com

Status Active

Secret Question Registered

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Email darkest_evil_1@mtnl.net.in

DSL Email ID (4MB)

Created on 01-Nov-05 Active Mail ID with a 4mb mail space for DSL services

ADSL 28088537

Description

DSL_TRIB_599 03-May-07 Active Broad band Service with a Max Access Speed of 512 Kbps. Monthly Tariff is Rs.599, Monthly Free download is 1 GB. One Free Email ID with 4MB Space. Additional Usage Charges Rs. 0.80/MB.

This is what they have and it clearly shows that i have chosen a scheme that shud give me a descent range of 50 to 64 kbps but no they have just fooled me i m really dissapointed by these people!

This forum (COMPLAINT) is the only hope!

Company: MTNL
Country: India

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