MTNL
Duplicate Billing

Dear Sir / Madam,

Please check my bill no. 2107129804..I have paid my earlier bill five times of Rs.896 due to stupid online bill payment site. It does mentioned I have paid but doesnot show credit. You have earlier ignored my March bill in which I paid twice to the same problem but you never gave a credit.

You guys want us to pay on time. I prefer online payment but with your useless online bill payment service I am facing a lot of problems. No wonder your private competitors take advantage of your incompetent service.

I am now sick and tired of this. I am planning to lodge a formal complaint at customer grievance cell. I am enclosing my scanned telephone bill.

Please let me know whats being done so i can take decision to scrap of this uselss MTNl service and take this matter with customer grievance cell. Never ever in your bill it says I am credit only that I have paid five times nothing else.

Your http://selfcare.mtnl.net.in/MumbaiSelfcare/Forms is not working to add to woes. Great government company.

Disappointed and Disgusted

Amit Kamat

9833019350.

I have been receiving calls regularly asking me to pay bills and threatening to stop my tel service. I have sent mails to following: billpay@bol.net.in,

helpdesk.mumbai@mtnl.net.in,

"ibpsadmin@mtnl.net.in",

dgma1@mtnl.net.in,

dgmthchr@mtnl.net.in,

dgmtme@mtnl.net.in,

gme2mbi@mtnl.net.in... NO REPLY AS YET

Company: MTNL
Country: India

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