MTNL
NON CONNECTIVITY OF BROADBAND

I DONT KNOW FROM THIS SITE WHO RECEIVE THE COMPLAINTS, LAST 2 DAYS BROADBAND CONNECTION IS NOT CONNECTING WITH INTERNET WHEN YESTERDAY AT 10.30 AT NIGHT I CALL AT 1504 NO BODY WAS RECEIVE THE CALL MESSAGE IS AAP KATAR MAI HAI 10 MINTS. RECORDING I THINK MTNL HAS APPOINTED EXACT COMPANY AS CALL CENTER WHO SWITH OFF THEIR LINE AND TAKE REST. NOBODY IN MTNL TO LOOK AFTER THE CUSTOMER COMPLAINTS . TODAY AT 9.30 (MY TEL. NO 23360042) I TRIED TO CONTACT WITH MR. TAJENDER OF MTNL PH NO. 20590007 AND MR AGNIHOTRI TEL NO 9868132144 BUT AS USUAL OF 1504 THEY NEVER BOTHER TO SWITCH ON THE MOBILE, CAN I KNOW IS IT A SERVICE TEL NO. AND WHY THEY NOT ON THE MOBILE SWITCH.

AGAIN I 9.45 NIGHT TODAY I DIALED ON 1504 AFTER 20 MINTS POSITION NO 2 CAME TO ACCEPT THE CALL AND HE TOLD ME THAT IT IS LINE FAULT AND GAVE ME COMPLAINT NO 41601071

CAN I KNOW WHAT THE NONSENCE MTNL PERSON DOING IS IT THE CUSTOMER SERVICE OF MTNL

I SHALL BE GRATEFUL IF THIS COMPLAINT FORWARD TO CGM OF MTNL TO KNOW GROUND REALITY

SUDESHNA BISWAS

Company: MTNL
Country: India

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