MTNL Delhi
Regarding no response of customer's complaint

Respected sir,

i am getting problem in my broadband connection from starting, when i take the internet connection .it doesnt work properly at any time and the speed is too slow that it takes about 1 min to open a site., but according to my connection (i.e- Broadband plan-599 unlimited) my speed is upto 256 kbps, which is not delivered to me. I have regulary registered the complaint at 1504 but they only gave assistance that action should be taken from their side. When i didnt got any positive response of my complaints then i personaly approached my areas Line man, Compuer engineer, SDO, Area manager as well. I personaly went to there places and told them about my problem but they dint took any corrective measures till now and they are not even picking up the call now.i am facing this problem for past 7 months.i am only getting sprrd of 4 kb/sec that is negligible.

I am writing this mail because noone is responding against my complaints. I request u to give your attention towards my problem and solved it out.

MyLast complaints on which no action has been yet taken are :

1- 41000209, 41601692&&--(1sep)

2- 4288 (22oct)

3- " 41601692 " (28oct)

4- 3190 (3nov)

5- 2073, " 41601692 " (16th september)

They repeatedly give the same complaint no, which shows that no action is taken from their side.

Regards,

Manish

Tele No. 25035564 (on which i have taken the internet connection)

palam colony

new delhi 110091

Company: MTNL Delhi
Country: India

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