Mtnl dolphin
Poor network and drop calls

I have been using this mobile phone service Dolphin for almost 3 years now. its network is extremely poor. Voice clarity is a distant dream and calls drop like anything. They offer cheap call rates, but due to dropped calls, one ends up paying way more than promised.

whenever we complain to customer care of mtnl, they say that network upgradation work is going on, and it will smooth in a little time. But i have been hearing this for atleast a coupl e of years. i wonder if they have to sent a mission to mars to improve the dolphin network.

in a nutshell, this is the most evident example of diplomatic lethargy, since mtnl could have easily been the best service, but they chose to be the worst, to the favor of private companies.

very soon i m going to surrender this connection.

Company: Mtnl dolphin
Country: India

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