MTNL Dolphin Services
Mobile de-activated

Ref: Mobile No.9969604169 de-activated by Distributor of Sim cards

Let me ask some questions

Who provides Mobile Services hence whose data bank should be upto date

Who has the right to disconnect the Mother Company (i.e. the Service provider) or the Distributor (who sells to agents & they in turn sell to subagent

(I purchased from Vidit Communication 4th Lane, M R Road. Mumbai - 400 008) who in turn had purchased from Satyam Communication and satyam had procured the card from Astha the main distributor)

Who is a distributor does he have the right to dis-connect even if the Service provider data base is upto date of the user's details, Is a distributer over and above the service provider.

How can a distributor disconnect when he can acess the Mobile user data upto date online, on MTNL website and update his own records.

Who is responsible for the actions of the Distributor, why should the End user suffer due to this.

What is more Important the Data Base of MTNL (ie service provider to be upto date of the User's detail) or that of the Distributor who is only the Seller.

Since my address proof & photo has been given where it matters most i would request your self to kindly activate my mobile no & see to it that distributors do not trouble genuine customers.

Best Regards

Sohail Darba

Company: MTNL Dolphin Services
Country: India

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