MTNL MOBILE(DOLPHIN SERVICE)
MUSIC STATION DEDUCTS Rs 25/ each months even when services were are not asked fo
- 06-04-2009
- 333
Dear Sir
I am sending a text of complain forwarded to MTNL 1503@bol.net.in. Despite of frequent complain MTNL does listens at all. Kindly do the needful. The text is
DEAR SIR
FROM YOUR SERVICE OF 56262 I AM GETTING MESSAGE "rS 25.00 HAVE BEEN DEDUCTED FROM YOUR ACCOUNT AS MONTHLY PLAY TUNES" for last six months a service I never asked for. On contacting 1503 i was toldb to send UNSUB BUT YOUR STUPID SYSTEM DOES NOT LISTEN.then lodged complain to 1503 four to five times but your STUPID SYSTEM does not listen. Same thing had happened with my mobile No 9986267631.I will be forced to go for RTI or consumer care to stop you from looting public. Sorry for using wrong words but your system does not work. Please return me my money for aservice which i never asked for. More over you are suppose to ask customer everytime whether subscriber wants to continue such services or not. I am sending same complain to TRAI.
Company: MTNL MOBILE(DOLPHIN SERVICE)
Country: India