MTNL, MUMBAI
TRY BAND CONNECTION

For weeks ago MTNL people come & install the modem but they don't know how to connect the try band connection in computer., and despite numerous complaints to the helpline 1504 and calling up the exchange folks, all we have succeeded in doing is piling up complaint numbers at home.

also i have personally spoken to charkop telephone exchange Mr. Yadav (9869469300, tel - 29674131) several times. now he is aking that i don't have any person with me to sending at your residence.

You will think in these days of stiff competition MTNL will at least let us know what is wrong with our connection (if at all) and how much time it will take to set it right, but till date we have been fed various theories from various authorities.

This, you will think, should lead to the problem being solved, but no, it has taken week and our triband line is not start. And worse, we are none the wiser for the reason behind it.

My wife even wrote about our triband woes in the widely circulated Mumbai Mirror which you will think should spur anyone in MTNL with some self-respect into action. But no!

But does anyone in MTNL care at all?

Company: MTNL, MUMBAI
Country: India

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