MTNL, MUMbai
Triband not working from day one

Dear Sirs,

My wife (mrs. Neelima P. Ambadkar) opted for "Triband" internet connection offered by MTNL Mumbai in Sept'08. The Comapany sent in its line man with the modem Make "Sterilite" and fixed the same. But the modem upon installation could not connect with MTNL server and the internet acess has failed.

We have been following up with the Dahisar exchange of MTNL the people over there keep promissing but no help seems to be comming through.

Finally i complaint on their e-mails and help desk the contacts at these places direct me from one office to another but no help. The internet has not been acessible for nearly past 9 months.

At last today i thought of taking your help in reaching our cry to the MTNL authority for getting started.

Thanks & regards,

Prakash M. Ambadkar

prakash.ambadkar@gmail.com

Land Line No. 022-28284775

Company: MTNL, MUMbai
Country: India

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