MTNL Triband
Server problems

Hi,

For past couple of months I have been facing server problems with MTNL triband connection (area is kharghar). I have to frequently call 1504 for resolution. They say that it is a server problem and do something and it gets rectified. This is happening more frequently. I have complained this many time but no answer. On contacting customer care they give me numbers of DGM and when I call them they give me other numbers. I have tried to contact these numbers

27897500, 27562525, 27742000 and some of them pick and asks me to contact somebody else.

and the one at kharghar 27742000 (some body named Dharve or Garve) never picks up the phone.

I need an resolution to this and would like to inform all the people who are facing this trouble donot pay internet rental for the month you are having this problem and inform the billing department at prabhadevi about the same. Unless and until this is done these guys will keep on asking you to call this person and that person

Company: MTNL Triband
Country: India

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