MTNL Triband
Faulty broadband connection

Hi,

I am very much satisfied with the services of MTNL.

But my problems have considerably risen since I have got Wi fi internet connection.

The problem is that my internet connection gets disconnected after certain interval of time.

The service is really really bad between 5 pm to 11pm everyday.

I made a complaint to 1504 (Complaint nos 5707, 5812, 4185).

All these complaints were regarding the same thing that I have mentioned above, but no steps were taken to rectify these.

I do receive a call from MTNL guys, they do ask for internet connectivity, but to my dismay it worked at that time, and this way the complaint gets closed.

But I am facing this repeatedly every day, it would be really grateful if You take this matter seriously and with utmost responsibility.

I respect the designation and responsibilities bestowed on the shoulders of area manager, but this thing has irritated me a lot and catalysed my complaining procedure to write this mail to you.

An early action is earnestly solicited.

Plz take this on high priority.

Thanks and Best Regards,

AKSHAY GULATI

24 A, Dena Aptt. Sector 13, Rohini

Company: MTNL Triband
Country: India

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