MTNL Triband
TOO SLOW SPEED

Ecently on 14th August I saw an advertisement, that MTNL has slashed Triband registeration and installation charges. So I called them up on 15th August and applied for new connection and they gave me booking id as 48000043. I asked for their Triband Combo 512 KBPS plan for which they charge Rs 1299. I finnaly got the connection on 24th August. To my utter shock the speed I have been getting since then is just 256 KBPS for which they charge Rs 599. Since 24th August i have filed numerous complaints but so far nothing has been done. On top of that, within 24 HRs they close the complaint ID stating at least its working. And as per their service technicians this speed is normal speed and you can not get more than this untill you know some one from Higher authority in MTNL. Most recent complaint number is 40900012 filed on 28th August. Please if anyone can help me with this.

Thanks

T C Gupta

Company: MTNL Triband
Country: India

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