MUMBAI INT AIRPORT LTD
DEVELOPMENT CHARGES

DEVELOPMENT /SERVICE CHARGES OF

MUMBAI INTERNATIONAL AIRPORT LTD

IS TOTALY UNJUSTIFIED.

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MUMBAI INTERNATIONAL AIRPORT LTD HAS LEVIED DEVELOPMENT CHARGES ON BOTH DOMEESTIC AS WELL AS INTERNATIONAL PASSENGERS.

SIR, IN FACT MIAL IS NOT PROVIDING BASIC FACILITIES TO AIR PASSENGERS., MANY COMPLAINTS HAVE BEEN RECEIVED, HOWEVER PASSENGER'S COMPLAINTS HAVE NO SIGNIFICANCE.

MODERNISATION DOES NOT MEAN ONLY GOOD GET UP, SHOW, BUT IT SHOULD MEAN INFACT WITH GOOD CUSTOMER / PASSENGER SERVICE.

PASSENGERS HAVE TO STAND IN DIFFERENT QUES FOR MORE THEN 3 HOURS, AT BAGGAGE SCANNING, AIRLINE COUNTER FOR BOARDING PASS, IMMIGRATION COUNTER ETC. SIR AFTER PASSING THROUGH ALL COUNTERS, PASSENGERS [ DEPARTURE ] HAVE TO CLIMB DOWN WALK FOR A LONG DISTANCE TO BOARD THE FLIGHT.

THERE ARE NO SITTING ARRANGMENTS AT COUNTERS WHICH CONSUMES MORE TIME.

SIMILARLY TAXI STAND IS TOO FAR FROM AIRPORT [ ARRIVAL] PASSENGERS HAVE TO WALK WITH BAGGAGE TROLLY.NO APPROPRIATE SIZE OF SIGN / DISPLAY BOARDS ARE PUT UP FOR ARIVAL /DEPARTURE SCHEDULE, TAXI STAND, " MAY I HELP YOU COUNTER ' WHICH IS MEANT TO HELP SENIOR CITIZENS, LADIES, ILLITERATE FOR FILLING UP EMBARCATION FORM, GUIDING TO LOCATION OF

DIFFERENT COUNTERS ETCINFACT DO NO HELP.

KINDLY TAKE UP THIS MATTER WITH APPROPRIATE

AUTHORITY SO TO ABOLISH DEVELOPMENT CHARGE BEING LEVIED BY MUMBAI INTERNATIONAL AIRPORT AUTHORITY.

SIR, BECAUSE COMPLETION OF PROJECT WORK IS

DELAYED, COST HAS GONE UP, BUT DOES IT MEAN THAT SUCH COST BE RECOVERED FROM AIR TRAVEL PASSENGERS.

SIR, UNION CIVIL AVAITION MINISTRY IS TRYING HARD TO CUT AIR TICKET FARES, AND IN CONTRARY, MUMBAI INTERNATIONAL AIRPORT P LTD IS RAISING COST OF TICKET.

THANKING YOU.

C/33 PARVATI MANSION.

214 D.B.MARG. JAGDIP.H.VAISHNAV

MUMBAI -400007 SENIOR CITIZEN

Company: MUMBAI INT AIRPORT LTD
Country: India

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