Acer's aspire one series
Very poor service and showing no responsibility by the compamy
- 06-19-2009
- 217
Dear Concerned Persons.
I have purchesed desktop machine from Croma, Gurgaon Ansal Plaza, G-Block, Palam Vihar, Gurgaon, Haryana. Serial number is:- LUS570B1809080B5AB1601, Model Number is :- Aspire One D150-0BK.the case-id given by the Acer Company is :- 060109-382 I have submitted my laptop to the ACER'S Authourised service centre PERFECT SERVICES at Laxmi Nagar on 9th June on tuesday. They had told me that the Mother Board is Faulty and need to be change. They had told me that they will order for the motherboard next day. And my laptop will be repaired in 3-4 days. But today it has been completed 10 days but my laptop is not repaired and infact the motherboard is not reached at service centre. When i have trace out the status from the service centre they are saying that we are helpless and we can't say about status. After that i have follwed the acer company then they are also saying that they can not halp me. My company is going to fire me. I and my company is very unsatisfied for the very very poor service giving by the ace company. So please check my laptop's status immediately and please reply my back. My conatct number is 09711311691.
If nobody will take an action on my complaint then i m also going to follow the procedure of CONSUMER COURT Tommorow, and also will publish my complaint as article in the media, news paper etc., whatever i can do.
Thank You.
Sandeep Kumar
sandeep.kumar@evolve-india.com
09711311691
Company: Acer's aspire one series
Country: India