Neeta Travels
Freaud and Cheaters

I would like to place on record the most bitter experience having my ticket booked on Ticketvala.com and opting to travel by Neeta Travels from Mumbai to Pune on 2nd November. My booking was confirmed to me on 29th October vide PNR number: EV0XDI. The bus was supposed to have departed from the pickup up point at Yogi Restaurant Chembur at 2.45 PM and I had reached the pickup point at 2.15 PM.I spoke to the number 022-28941616 (Mr Saifen, name is guess), was informed that I was on the bus number 1718, and a mobile number was given to find the location of the bus. I spoke to the mobile number and the driver of the bus informs that the bus was already in vashi and the bus has come to Chembur pickup point at 2.00 PM. I was totally aghast at this and tried speaking to neeta office at the number stated above. I spoke to them 14 times to find the state of my travel to pune to only be humiliated and mentally tortured, the line was cut this many times hence the number of times called was 14, this can ve verified by the call records of my mobile phone. I need an expalation on this and need to be compensated for the mental torture and agony I underwent through the experience of booking theroug ticketvala .com. Further, the toll free number listed 1-800-209-2222 (ticketvala.com) was not contactable from Mumbai. I will be formally lodging my complain to the apporpriate authorities as well.

Company: Neeta Travels
Country: India

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