Neeta Travels/ Volvo
Bad service

Hi,

I am a regular traveller and I travel from pune to mumbai and vice-versa for weekends but this morning it was really a bad experience and the worst one, the bus broke down just after the kamshet tunnel the driver did not even tell the passengers that the bus broke and it will not go further, then i had called up the neeta office in pune and told them to send another bus which will be empty as soon as possible, but the neeta office person just said we are sending the bus and it took them 2 hours to reach the place we were stranded at the highway in sun and the other neeta buses were full, there is no service provided at the lonavala food stop that is Neeta Inn we should have got a bus from there. Also for the bus to come from pune it would take only half an hour but the neeta people did not take action and they were trying to distribute the passengers accross the other buses as they were coming. I think the neeta charges us 250 for each travel they should maintain the buses in good condition and they should provide prompt service to the stranded passengers.

While going from mumbai (vashi) we usually take sumo and it just costs us 150 even the volvos that travel from vashi the charge is just 180.

Please take appropriate action againt them.

Company: Neeta Travels/ Volvo
Country: India

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