Acer Laptop
Pathetic Customer Service
- 06-05-2009
- 25
I Purchased a ACER Laptop a month Ago... White line started appearing on LCD Screen during the loading of Operating System. When i contacted Technical Support found that its an hardware issue and a component has to replaced for rectification. As suggested gave my Laptop for service on May 2nd to Digital Solutions Acer's Service Center which is located in Lajpat Nagar. I was informed that it would not take more than 3-4 days for repair.
when i called up on 4th, found that its still not rectified and would take 2 more days to recieve the component..
When i start following up on the day committed a female (Bitch) answered the Call and informed that i'll have to wait until lthe component arrives and the laptop gets repaired and they are not resp0nsible for that in a sarcastic way.
I Called up Call Center several times to complaint on the same and none of the Agents (Mother Fuckers) have not updated the conversation and i had to under go the problem explain procedure to every Agent (Ass Holes) that i interacted with about the issue.
Till now there's absolutely no clue when ACER (Bastards) would give me my Laptop from Service.
Service Center: Digital Sollutions, Lajpath Nagar.
If anyone from ACER wants to address this issue contact me on number mentioned below
Shekar: 9711984531/ 9716299867
Company: Acer Laptop
Country: India