New generation FWP-Model, C2
Duplicate charge
- 06-23-2009
- 261
I HAVE PURCHASED ONE one phone from your TRUE VALUE
S HOPPE, PLOT NO.6/B, MOTHINAGAR, HYDERABAD
WIDE INV. NO.110/4210-1010-00105 DT.08.05.2009.
I HAVE RECIVED HANDSET KIT WITH CHARGER IN OPEN BOX. WHEN YOUR EXCUETIVE WENT FROM MY OFFICE I SAW THE CHARGER WAS DAMGED.NEXT DAY WHEN I WENT TO KHAN LATEEF KHAN ESTATE OFFICE TO REPLACE THE CHARGER. YOUR EXCEUTIVE TOLD ME THAT THE CHARGER WAS DUPLICATE.AFTER ONE DAY I WENT TO MOTHINAGAR SHOP.THERE THE PERSON TOLD ME THE WAS DUPLICATE BUT WE CANT REPLACE IT. I ASKED HIM TO KNOW THE EXCUETIVE NAME AND MOBILE NO .WHO DELIVERED THE SET IN OUR OFFICE. BUT THEY DID NOT GIVE ANY NUMBER AND NAME OF HIGHER AUTHORITIES.
AFTER NO RESPONCE FROM YOUR SIDE I HAD GIVEN A COMPLAINT TO YOUR CUSTOMER CARE.
I TALKED TO MISS.SWATHI .SHE RECEIVED A COMPLANT (NO;175167781DT06.06.2009) BUT SHE ALSO DID NOT GIVE ANY MOBILE NUMBER OF HIGHER AUTHORITIES PLS DO NEEDFUL
Company: New generation FWP-Model, C2
Country: India