Acer Travelmate 5730
Bad Bad Product

Bought Acer Travelmate on 31-3-09 and it had problems when I first time booted it. The cusrsor jumped - uncontrollably, screen went blank, speakers were bad, and the scrolling facility of the touchpad did not work. I spent next two months practically at the Acer Service Center. Mother board, display, touchpad, etc. were replaced, drivers were reloaded, HDD was reformatted and .. settings were changed several times. The laptop was sent to the Company HQ too. Nothing helped.

The worst was yet to come.

The laptop was replaced with a so-called new one. And, magic!!! The new laptop had all the problems which the first one had. My nightmare was yet to end. The customer sercice manager of Acer blamed me for the problems. After another 2 months, he reluctantly agreed to replace the laptop yet again.

The third laptop had all the signs of having been repaired earlier. I refused to accept it. Finally, after much fighting and struggle, I was refunded the value less VAT and value of extra 2GB RAM.

I would caution all to exercise caution.

Company: Acer Travelmate 5730
Country: India

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