New sim for post paid connection not activated
Non activation of sim inspite of advance payment

I got a call from airtel call centre informing me regarding the new plan of 1495 advance payment for zero rental for two years .then i got a call from an executive of north west marketers (pvt) ltd an authorised dealer of airtel . he told me that he got my mob no from airtel and asked about my willingness to take the said plan when i agreed to take the plan the executive told that he would visit me after obtaining my address from airtel customer service (i didnot give him the addresss purposely to check his authenticity).the executive then visited me on 21 jul 08 at my residence took all relevant documents and a cheque of axis bank serial no 018388 of Rs 1495 and assured me of activation in 24 hrs .till date the no has not been activated inspite of north west marketers receiving clear payment on 23 jul 08 as infomed to me by the bank.the no given to me was 9871572224 and the sim no is 8991100805120508802.my interaction with customer service has not served any purpose, since they donot have the requisite data to process my complaint. the request u not to harrass a customer like this .and please ask ur dealer to activate my sim since airtel gave him all my personal details. the connection is of airtel and it is in good faith with airtel that i agreed to take the connection

Company: New sim for post paid connection not activated
Country: India

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