Nokia /5320 Xpress music phone
Not able to activate the Bollywood songs preloaded on my mobile by nokia as told by them

I puchased the above Model (Nokia 5320 xpressmusic) on 04.1.09 vide invoice number 220406 from Uivecell telecommunications india private limited, Basavanagudi, Bangalore.

As per the isntructions I sent the sms message for activation of the bollywood songs as told in the phone leaflet procedure. After 2 days I checked up but no activation happened.

Then I called the dealer (unviecell) and checked up with them and they said to call me to 30303838 between 9am to 6pm for the problem to get solution.

But i contacted several times and followed their procedure for activating the songs. But results are all failing.

The procedure I followed was follwing.

1. I sent a message CONNECTIONS F7HASE to 55555.

2.I received a message from Nokia saying that my licence is accepted.

3.After this i recieved 50 licence messages, but when I tried to open it, it it said, invalid licence.

4. And as per the instructions in earlier sms I deleted the messages, and I waited for couple of days. But still no activation of song took place.

finally I decided to contact Nokia care center in Gandhi Bazaar, but surprising they said this being a new model they do not have the activation keys wit them. And hence I did not get any help from them.

From then on till now I am trying all options and continuously writing mails to the support section of the Nokia, but i am not yet got any satisfying reply from them.

I have lost so much time and resource on this complaint with Nokia product.

I need compensation from nokia to payback my money and associated compensation for resources wasted on this.

Company: Nokia /5320 Xpress music phone
Country: India

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