Nokia
Issues with Nokia handset repai

Hello,

I gave my mobile for repair at Nokia Care center at the following address on 05/07/08:

A-88, Ground Floor, Main Road,

Vasant Kunj, Masoodpur,

New Delhi-110070

I am owning a Nokia N73 ME (Serial : 35640601197026) and was dead probably due to moisture in it. After receiving the delivery I found that my 2GB memory card was not there. The memory card was taken while I gave it for repair as it was not coming out of the slot.

The customer care executive told me that we had to break the memory card and take it out of the slot while repairing. I really don't understand how can Nokia person break the memory card to take it out. And after everything it was not mentioned on the Bill receipt that I received about the memory card breakage.

I am writing this mail to let Nokia know that they are a well established and trusted company in the area on mobile phones and they must give a clear picture to the customer (in written) on what has been done to the set in the repair procedure. I don't know whether I will be surprised to see no camera in my set next time it comes back from the repair.

regards,

Nitin Rastogi

Nokia N73 ME

Serial : 35640601197026)

Bill number : 995

Date : 05/07

Company: Nokia
Country: India

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