Nokia Mobile set no. Nokia 6030
Eplacement of defective battery

Sanjay Jain
10-05-2007
317

Dear Sir,

Ref. : My Nokia BL-5C Battery No. 0670400363563

N064312802475, Nokia SetNo. 6030

This is to bring to your kind notice that I had bought a Nokia Mobile Set No. Nokia 6030. The aforementioned battery was fitted with the same.

Few Lines are appended below for your kind perusal and consideration.

(1) As the news started coming in the Leading News Papers that Nokia is going to replace all the Batteries started with Serial No. BL 5C, I checked up the same with your Web Site Nokia.Com and came to know that my Battery having aforementioned Serial No. need to be replaced.

(2) I filled up the required form mentioning my name and address to got the Battery replaced around 22-23 days back.

(3) I also visited to Nokia Care Centers at Gurgaon for getting the needful done/to get my battery replaced, but after checking the Battery Serial No. on computer the representative told me that your battery is suppose to be replaced and it shall be send through courier as you have filled up the required form in the Web Site. We will not change the battery.

(4) I am waiting for the last 23-24 days for the courier containing the replaced battery, but all in vein.

(5) I contacted you (i.e. Multimedia, Enterprise Solutions) also on the aforementioned telephone no.s but every time I was asked to wait for couple of days.

Kindly let me know how long I have to wait for the replacement of my battery.

If something happens wrong with the defective battery then who shall be held responsible.

I am daily listening the news for blasting the defective batteries.

It is therefore requested to kindly send me the replaced battery at the earliest. If I don’t get the needful done within few days, then there is no other option instead of taking help of the Consumer’s Court.

Thanks & Regards,

(Sanjay Jain)

House No. 142, Sector-07,

Urban Estate, Gurgaon-122 001.

(Haryana)

Ph. 0124-2331655

Mobile 9811361655