Nokia N72
Cheating & Fraud
- 09-20-2009
- 241
I purchased N72 in june through Planet M (Daryaganj, New delhi) two years warranty, It showed error after a month thus i sent it to planet M & they got the handset replaced after keeping for a month
Thus I got a replaced handset on Sept
But Few days Back i.e. (20 Aug) My phone display dissapered automatically, thus i again submitted my mobile at Planet M, this time they didn't responed me for 15 days & when i called them up they said my mobile was opened outside & have been watered
Planet M official has told me to take my mobile Back in unrepaired status & said they do not owe to any warranty said earlier
The statement (mobile was opened outside & have been watered) is a lie completely, & i belive Nokia or Planet M have delibrately done so to escape from their resonsiblity / warranty clause
I ask you all why always we (consumer) need to sacrifice & statement of company is said to be the final...
If any one can help me out please do email me at shubham1311@yahoo.com
All i can say (I will never purchase a nokia Phone ever & would even not rely upon Planet M)
Company: Nokia N72
Country: India