NOKIA N95
I am unable to get my handset repaired under warranty though it has an international warranty

I bought a Nokia N-95 phone from Dubai on February 9th from Dubai and i travelled back home to India. At present i am in Chennai.

The problem is that ever since i purchased the phone the phone keep on giving me problems at regular intervals. That is the phone automatically selects some applications and does something odd without even touching the keys. At times it does not even detect the SIM and at times it does not even switch on.

I have given it twice to the Nokia care centre and they repair it for high costs of around rs 600 and

rs400 after which the phone works fine for another one month.

This time the problem has come back again and they are asking me to pay a sum of Rs2800/ as they have to change some strip they told. My phone has warranty as it was purchased only in Feb 9th but they say that since i bought it from Dubai i do not get a warranty here in India. When i had purchased the phone it was told to me that the phone has international warranty and could be repaired anywhere.

Kindly explain me as to why inspite of this i am not able to get my phone repaires under warranty in India. Nokia claims to have an international warranty but then when we have a problem with the handset in a different country they say that the warranty is not there.

I require that Nokia care does my phone repair with the international warranty this time atleast and get my handset repaired.

Kindly send me a reply immediately failing to which i would have to approach the consumer court.

Company: NOKIA N95
Country: India

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