Nokia xpress music 5800
Faulty mobile handset supplied by Nokia India

Hi,

I purchased Nokia Xpress Music 5800 mobile phone on 22nd Feb for a Nokia dealer located at F.C Road, Pune, Maharashtra, India. I paid 19, 000 Rs to the dealer and bought with warranty of 1 year.

Ever since I purchased mobile, it has given problem and hasn't worked perfectly for a long duration. Everytime it gave me new problem.

1. Sometime touch screen doesn't work

2. Battery's performence is not optimum as promised by Nokia. Batter was already replaced once but again it gave lower results.

3. Sometime mobile gets restarted on its own and says that Sim card registration failed and it fails to detect sim card. while the same sim card works perfectly fine in other mobile.

4. I can't load more songs in mobile as it starts getting hange.

Even now, my cell is in nokia care for more than 1.5 months. I am not able to use my cell. It was given to Nokia Care for atleast 6-7 times. I really want replacement or my full money now.

I am really fed up of the mobile handset and requeted Nokia India to replace this faulty device passed to me. They said that they won't replace as of now and my warranty period is getting expred soon. After Feb, they won't entertain me as warranty period is getting over.

Kindly consider my request and please process it on priority basis as my warranty period is about to lapse.

Thanks,

Krunal Thakkar

krunalt@techmahindra.com

Pune, India

91-9766445670

Company: Nokia xpress music 5800
Country: India

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