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Probelm against tata Indicom service dept

Amit Naria
10-08-2008
204

Dear Service Team,

I have the TATA Cell :- 9227631544 . And my last bill was Rs:210/- . I have paid the bill before due Date (22/09) as alwaysand my receipt no. is"4202750. So I think you understand that my last bill is clear and my next due date will be 22/10.

Now the problem is that from "TATA Service" my outgoing was cutted first at 30/09.

At that time I called to Customer care at 121 no. and taled with "Jigar". He checked in the system and replied me that your last bill is reversed so you have to visit the Outlet where you have paid the bill and gave me Docket No:- 140465607. And started my outgoing service.

Next Day I visit there and request the same for this, the "Executive" at outlet told me that your every thing is clear and you will not face the problem for this.

Next time I also face the problem for making outgoing calls at 04/10 . Again I gone through customer care and taled with 3 persons (Dhiman, Pranav, Someone else). Again I received the docket no:140697443. They told me to visit once agian for shortout this issue. Next day I visit once again to that office just because of this worst service. Again the same process happened.

Now from today onward I can't make the outgoing calls, I called to "Customer Care" and noe they still waiting for credit my stupid 200 rupees, because still the reverpayment issue is not clear from your system. And please tell me that how many times a customer have to pay the same bill.

Also I want to know that your persons are giving me the docket no. day by day, so is there any implementation on this. Or just customer have be struglled every time.

Kindly check the below sheet for my total bill details, I hope that you will solve asap and not give me any chance for further actions.

Very bad service like always.