North western railway
Complaint against Parcel office Bangalore

Its regret to complain but I don’t have any other choice left

From Jaipur on 7th April I have booked 2 set of cartoon with self to Bangalore, which is loaded with me on Train # 2579 jaipur Mysore express Dated 7 April

Train reached at 1:00 PM at Bangalore citi junction on 9 April and I enquired about my luggage from Parcel office attainment that is at that time on duty

And he responded: “We don’t have any information / authority to open for luggage”

We have shown Receipt which we have received from Jaipur Parcel office

ended with 3438 Dated 7th April

But they refused …………….mean while train left station.

We immediately went to Office of Parcel at Bangalore Station and informed incharge regarding this and he said “your luggage will come back from last station on 11 April time 6:30 AM”

We again went on 11 April they checked when train came and informed that material in not reached

We are stuck up in Bangalore because of this, since 9 April I am doing follow up with Bangalore Station Parcel Office but they are not able to give us any response

I have to go back to Jaipur and I am stuck up in Bangalore

Its almost 6 days passed and no one is able to response positive not able to trace my material.

Kindly expedite,

Thanks & Regards,

Gaurav Jain

9916135627

Company: North western railway
Country: India

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