NTPC
DEACTIVATION OF SERVICES FOR MERE Rs 500 NON PAYMENT INSPITE OF PROMISED LIMIT OF Rs 1000

DEAR AIRTEL

YOU ARE RUDE

My mobile phone no 9810650918 got deactivated with PUK locked while I was in Cyprus. I wonder why these things happen to your system especially for non- payment of Rs 487.50 monthly bill which I do pay regularly. In case of default in payment of monthly bills however small be the amount, your system oriented debarring service can hold at stake the communication just because I did not pay your Rs 300- 500 in time.

Shame on your system and I pity myself to be at mercy of such shameless sorry- thank-you help lines, which do not care to pick up phone calls after sending the caller through computerised ordeal. I tried thrice on Sunday but your phone banking went silent, just preferred not to pick up the calls on Sunday.

Please tell me the physical address of a man who listens to me and in case he also turns out helpless, the esteemed address for breaking my head in front of a competent Airtel man before I throw your SIM card.

This is the third occasion when my SIM card got blocked since 2004 for non payment of petty monthly bill of Rs 300-500 in time. When last time I was about to throw your SIM card a wise man from AIRTEL promised me not to repeat such cheap tricks of stoppage of communication/ deactivation for an outstanding below Rs 1000.00.

Who cares AIRTEL is all about systems and inconvenience to its old Customers...

Company: NTPC
Country: India

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