Aeroflot Airlines
Bumping off the Airline

I was travelling from JFK to BOM via Aeroflot. I had checked in my baggage to Bombay. When I was in transit, waiting for my connection, it said that the flight had been delayed and no new rescheduled time was displayed.

Later I just casually went and inquired, and was told that the flight had left without me. No calls were made even try and locate where I was. When I started asking questions as to why the indicator has still not changed, the attended quickly spoke to someone and within no time the indicator changed to 'departed'.

So my baggage reached Mumbai. But this was the least of it

I had to pay a penalty of USD 100, hotel rent for a night and was taken to Delhi the next day. Then I had to book fresh Jet Airways tickets to Mumbai costing Rs 7000 each. We were 3 passengers

I wrote to Airoflot, and gave them all the required documents, but have had no signs of refund or compensation. I even gave them the unused boarding passes.

It has been over 3 years now

Company: Aeroflot Airlines
Country: India

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