O General Air Conditioner
Defective Product

I had bought 3 split air conditioners from O Generals official Dealer in Mumbai - Grand Prix Air Conditioners.

However, since the beginning, there was a problem in one of the machines. On making several complaints, Grand Prix refused to acknowledge and solve the problems. After threatening them with legal action, they accepted the problem and replaced the compressor..

However, now there is a problem of loud noise and insufficient cooling.. The noise from my split a/c is so loud, its scary at times and i keep getting scared my neighbours will wake up in the middle of the night and ask me to shut it off.

Also, the cooling will stop without any notice. After turning off the machine and restarting it after 10 minutes, it sometimes works ok, but the noise is persistent.

O General is not providing consistent quality machines any more and taking customers for a ride. Their brand is a misnomer and no longer represents the quality that they once had.

I will NEVER buy a O General A/C again.

Regards,

Akshat Kedia

Company: O General Air Conditioner
Country: India

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